Privacy Policy
Growth Forge AI - Effective Date: July 21, 2026 Last Updated: July 21, 2026
Growth Forge AI ("Growth Forge AI," "we," "us," or "our") operates the website growthforgeai.org and provides AI-powered services, including AI receptionist, review generation, and lead reactivation tools (the "Services").
This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your information. By using our website or Services, you agree to the practices described here.
If you do not agree with this Policy, please do not use our website or Services.
1. Who We Are
Growth Forge AI is the data controller responsible for your personal information.
Business name: Growth Forge AI
Location: Paramaribo, Suriname
Website: https://growthforgeai.org
Privacy contact: [email protected]
If you have any questions about this Policy or how we handle your data, contact us at the email above.
2. Information We Collect
We collect the following categories of information:
Information you provide to us
Contact details — such as your name, email address, phone number, and business name when you fill out a form, request a demo, or contact us.
User inputs — information you enter into our website, forms, or AI tools.
Conversation data — messages, chats, and interactions handled by our AI Services, including communications between the AI and your leads or customers.
Payment information — billing details needed to process payments. Card payments are processed by a third-party payment provider; we do not store your full card numbers on our own systems.
Information collected automatically
Usage and analytics data — such as pages visited, actions taken, browser type, device information, and general location, collected through cookies and similar technologies.
Cookies — small files stored on your device. See Section 8 for details.
We do not intentionally collect sensitive personal information (such as health, biometric, or government ID data) and ask that you do not submit it through our Services.
3. How We Use Your Information
We use your information to:
Provide and operate the Services — including running our AI tools, responding to leads, and booking appointments on your behalf.
Improve our AI and Services — including reviewing and analyzing conversation data to make our AI more accurate and helpful (see Section 4).
Provide customer support — responding to your questions and resolving issues.
Process payments — billing you for the Services through our payment provider.
Send marketing communications — such as updates, offers, and news, where permitted. You can opt out at any time (see Section 7).
Meet legal and compliance obligations — including record-keeping, fraud prevention, and responding to lawful requests.
4. How We Use AI and Your Data
Because we provide AI-powered Services, we want to be clear about how your data interacts with our AI:
Conversation data may be used to improve our AI. We may review, analyze, and use conversation data to train, test, and improve the quality of our AI models and Services.
Automated processing. Our AI generates responses, schedules appointments, and follows up with leads automatically. These are routine operational tasks and do not produce legal or similarly significant decisions about you without human involvement.
Human oversight. You can reach a human on our team at any time by contacting [email protected].
Opting out of AI improvement. If you do not want your conversation data used to improve our AI models, contact us at [email protected] and we will honor your request where technically feasible.
We do not sell your personal information, and we do not use your data to train AI models for unrelated third parties.
5. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:
Contract — to provide the Services you have requested.
Consent — for marketing communications and certain cookies, which you may withdraw at any time.
Legitimate interests — to operate, secure, and improve our Services, provided your rights do not override those interests.
Legal obligation — to comply with applicable laws.
6. Third-Party Services
We use trusted third-party providers to run our business. These providers may process your data on our behalf:
GoHighLevel (LeadConnector) — our platform for website hosting, CRM, communications, automation, and payment processing.
Payment processors — engaged through GoHighLevel to securely handle transactions.
These providers are contractually required to protect your data and use it only to provide services to us. We do not sell your personal information to third parties.
7. Your Privacy Rights
Depending on where you live, you have some or all of the following rights:
Access — request a copy of the personal data we hold about you.
Correction — ask us to fix inaccurate or incomplete data.
Deletion — request that we delete your personal data.
Opt out of marketing — unsubscribe from marketing emails at any time using the link in any message, or by emailing us.
Opt out of data sale/sharing — we do not sell your personal information; if this ever changes, you will be able to opt out.
Object or restrict — object to or ask us to limit certain processing.
Data portability — request your data in a portable format (where applicable).
Withdraw consent — where we rely on consent, withdraw it at any time.
For California residents (CCPA/CPRA): You have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information as defined by the CCPA. We will not discriminate against you for exercising your rights.
To exercise any right, email us at [email protected]. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on your request.
8. Cookies and Tracking
We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling some cookies may affect how the website functions.
9. Data Retention
We keep your personal data for as long as your account is active or as needed to provide the Services. When you request account deletion, we will delete or anonymize your personal data, except where we are required to keep it to meet legal, tax, accounting, or security obligations.
10. Data Security
We take reasonable steps to protect your information, including encryption of data in transit and at rest, restricted access to personal data, and use of reputable service providers.
No method of transmission or storage is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
11. International Data Transfers
We are based in Suriname and use service providers located in the United States and potentially other countries. This means your personal data may be transferred to, stored in, and processed in countries outside your own, including the United States.
Where required by law, we take steps to ensure your data receives an adequate level of protection when transferred internationally, such as using providers that offer appropriate safeguards.
12. Children's Privacy
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top. Significant changes will be communicated through our website or by email. Your continued use of the Services after changes take effect means you accept the updated Policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:
Growth Forge AI Paramaribo, Suriname Email: [email protected] Website: https://growthforgeai.org